CRM Software Solution | CRM Software Application

Global Vision: CRM

It all begins with a need to generate business. Cash flow is king, and no matter how good your product or service may be, you need to make sales to stay in business. Global Vision provides CRM Professional Services and Technology to help you not only stay in business, but to grow, prosper and flourish.

Since 1998, we've been helping companies locally and internationally find new and cost effective ways of generating sales through customer relationship management and relationship marketing programmes, based on proven methods and technologies.

CRM by Global Vision

At Global Vision, we believe the sales cycle doesn't end with the acquisition of a customer. It continues for the lifetime of that customer. And our services and technology reflect this. We've developed methodologies and chosen the best technologies to help you not only acquire new customers and retain them, but also maximise their lifetime value with you.

Our chosen technologies

Microsoft CRM Services by Global Vision

As a Gold Certified Microsoft Partner and Microsoft CRM Partner, we provide the knowledge, experience and skills needed to successfully deliver and implement Microsoft CRM at any organisation, of any size. We not only configure Microsoft CRM to fit into your business and meet your specific requirements, but also integrate it into your existing ERP systems to ensure a seamless fit into your technology infrastructure and business processes.

About Microsoft CRM 4.0: Rapid Deployment of Feature-Rich CRM, at a Fraction of the Cost

We've chosen Microsoft CRM 4.0 to help you begin your path to more cost-effective customer acquisition and revenue generation. As a flexible, easy-to-use, rapid-to-deploy, and robust CRM application, Microsoft Dynamics CRM 4.0 delivers a wide array of Marketing and Sales Automation features, as well as Customer Support features, at a fraction of the cost of more complex products on the market.

With Microsoft Dynamics CRM, Sales and Marketing teams are able to easily create and maintain a clear view of the entire sales and marketing cycle: from lead generation to acquisition and customer support. With native Microsoft Office Outlook integration—Microsoft Dynamics CRM delivers a fast, flexible, and affordable solution.

Marketing

Your marketing professionals can leverage tools for campaign planning and execution, data extraction and cleansing, analytics and reporting to launch lead generation campaigns and track their effectiveness.

Sales

Your sales professionals get real-time access to leads, identify cross-sell and up-sell opportunities, and close more deals, faster with features such as lead and opportunity management, account and contact management, and forecasting and sales analytics.

Customer Support

Your support team can respond faster to customer service issues and empower them to anticipate, address and deliver consistent, efficient customer care that increases customer retention using built-in features such as case and interaction management, product and contract management, service scheduling, service reporting and analytics.

Growing from Customer Acquisition to Retention Our Relationship

Marketing solutions pick up where CRM leaves off. And a well executed Relationship Marketing programme that identifies, rewards and retains your most loyal customers will result in your ultimate CRM objective: getting your customers to sell for you through word-of-mouth referrals, customer advocacy and testimonials.

Click here to read about our Relationship Marketing solutions.